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Alma & Primo Staff Training Guide

Resources for LoMC staff training in Alma and Primo.

Cloud tag

This is a cloud for ALL groups

This is a cloud for computer group

Patron Interface Video

This video is instructional for public interface. this is how the patron interacts with the LibAnswers FAQ.

Staff Interface Video

This video covers the staff's interface and includes:

  • setting up signature on outgoing emails
  • dashboard
  • claiming a question to answer
  • assigning questions to co-worker
  • reusing answers
  • posting internal note
  • filtering lists

Please advise me as to any issues encountered or if a question occurs to you about the interface.

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